Page 5 - VATS MICS V7

VATS |MICS CATALOG

WEXLER’S OPERATIONS & QUALITY STATEMENT

Wexler Surgical, Inc. is dedicated to providing innovative, high quality specialty surgical instrumentation.
Wexler guarantees that all of our products have been manufactured by skilled instrument craftsmen,
using only quality materials. Every effort is made to manufacture the finest quality surgical instruments
at exact specifications. Wexler surgical instruments comply with the European Medical Device
Directives and bear the Mark.

ORDERING RETURNED MERCHANDISE
Email: WSPO@wexlersurgical.com Email: rma@wexlersurgical.com
Atención al cliente en Español: Unused merchandise may be returned for credit
ventas@wexlersurgical.com or exchanged within 30 days after the date of
shipment. All returns must include a completed
Fax: 713-723-6906
RMA form. Please contact us for the form and
Phone: 713-723-6900 instructions. A 15% restocking fee will apply to
Toll Free: 800-414-1076 merchandise returned within 30 days. No returns •
will be accepted after 30 days unless noted on
Or with an authorized Wexler sales representative invoice. No returns will be accepted on used,
custom made, custom etched, discontinued or
altered products unless noted on invoice.
WEXLER’S EUROPEAN AUTHORIZED REPRESENTATIVE SHIPPING AND PACKAGING

CE Partner 4U All of our products are thoroughly inspected and
Attn: Theo Nusselder carefully packaged to prevent errors and damage
Esdoornlaan 13 while in transit. Please verify that the package is
3951 DB, Maarn intact and unaltered. Otherwise, please note it on
The Netherlands the receiving document and report it to Wexler’s
Customer Service department. All orders will be
Tel: +31-6-516-536-26 shipped FedEx Ground unless otherwise specified.

Attn: Customer Service Toll Free: 800-414-1076
WARRANTY
11333 Chimney Rock Rd. Phone: 713-723-6900
Suite #110
Wexler products are warranted to be free from Houston, TX 77035 Fax: 713-723-6906 OPERATIONS & QUALITY STATEMENT
defects in material and workmanship when used
under normal conditions for its intended purpose.
Warranty on VATS Instruments: Warranty sales@wexlersurgical.com
covers manufacturing and material defects for
10 years. TERMS
Warranty on MICS Instruments: Warranty
covers manufacturing and material defects for Terms of sales are net 30 days from invoice date.
1 year. All merchandise is invoiced when the shipment is
Any instrument that proves to be defective initially made. Wexler reserves the right to require
during this period, Wexler will, at its sole adequate credit information and references.
discretion, either repair or replace the defective
product at no charge. This limited warranty is null Wexler reserves the right to change credit terms
and void if a Wexler product is repaired or modified to C.O.D. prior to shipping on credit and prior
in any way by any party that is not explicitly Wexler notice to customer. Any outstanding invoice is
authorized. subject to a monthly 1% interest surcharge.
Wexler Surgical, Inc. shall not be held
responsible for consequential or indirect damage
arising from the sale or use of any product.
5
- 11333 CHIMNEY ROCK RD - BUILDING A - HOUSTON - TX 77035 - T (800) 414 1076 - P (713) 723 6900 - F (713) 723 6906 - SALES@WEXLERSURGICAL.COM -